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  1. KC v BS [2019] NZDT 1399 (17 May 2019) [PDF, 134 KB]

    Contract / Applicant purchased house from Respondent / Ongoing repayments due to Council under a programme attached to property rates / Applicant stated this obligation to pay was not disclosed to him or included as condition / Applicant claimed sum from Respondent, being amount owing to Council at settlement / Whether the programme information disclosed to Applicant prior to contract being formed / Whether Respondent breached vendor’s warranties / Held: Council programme information was disclosed in writing prior to contract being formed / No breach of warranty because there were no arrears at settlement / Respondent not in breach of vendor’s warranty as repayments were disclosed / Respondent had no liability to pay damages to Applicant / Claim dismissed.

  2. HX v RC [2019] NZDT 1215 (17 May 2019) [PDF, 159 KB]

    Contract / applicant purchased house from respondent which had ongoing repayments due to Council / applicant claimed repayments not disclosed in negotiations or agreement for sale & purchase in breach of vendor warranties / obligation to make repayments included in LIM report / Held: no obligation on real estate agent to bring obligation to attention of applicant / reasonable expectation that reading LIM would clearly convey information / no breach of vendor warranties because no arrears at settlement & repayments disclosed in LIM / claim dismissed

  3. KI v KW [2019] NZDT 1414 (13 May 2019) [PDF, 106 KB]

    Contract / Contract and Commercial Law Act 2017 / Respondent contracted for Applicant to drill and install three anchors for a block wall / Three anchors were installed / One anchor failed a load test / Parties agreed a fourth hole would be drilled / Before work completed Respondent cancelled contract / Applicant sought payment for work completed / Respondent counter claimed for cost of labour, materials and work done by another contractor / Held: Applicant did not undertake the work for which he charged with reasonable skill and care / Respondent had right to cancel the contract on the grounds of breach of an essential term / Cancellation not effective until Applicant was advised 14 September after work on fourth anchor / Respondent liable to pay for part of the work on the fourth anchor / Claim allowed / Respondent to pay $785.60 to Applicant .        

  4. XC v MG Ltd [2019] NZDT 1404 (1 May 2019) [PDF, 216 KB]

    Contract / Consumer Guarantees Act 1993 / Applicant purchased light aircraft from Respondent / Three issues arose with respect to the aircraft / Applicant claims for work on water gauge, installation of inline oil thermostat and repairs carried out / Held: Respondent contractually liable to pay the claimed amount for installation of an inline oil thermostat / Respondent liable to pay repair costs / Claim allowed,  Respondent to pay Applicant $1877.38

  5. FR v TI [2019] NZDT 1145 (12 April 2019) [PDF, 80 KB]

    Contract for services / Consumer Guarantees Act 1993 / Applicant contracted to test and maintain fire and sprinkler systems at apartments owned by Respondent to a standard required by local Council / service contract provided for monthly inspections in addition to callouts / callouts attracted extra fees / two false alarms triggered by insect larvae and webs inside the detectors / Applicant claiming for payment of the two false alarm callouts / Respondent argues Applicant failed contractual duties to maintain alarm system / Held: Applicant failed to provide its services with reasonable care and in manner fit for purpose / Applicant knew that insects were an issue with false alarms but did not advise the Respondent of this or how to avoid this issue / further, response time to second false alarm excessive / claim dismissed

  6. DT v BJ Ltd [2021] NZDT 1353 (21 January 2019) [PDF, 251 KB]

    Contract / Insurance policy / Applicant’s car was stolen /  Respondent denied claim stating Applicant has not made a “prima facie” case that car was stolen and onus on Applicant to prove valid claim exists / Respondent claims Applicant did not provide information relating to stolen car or information provided was fraudulent / Applicant claims she acted in accordance with policy / Held: Applicant established a prima facie claim / Applicant complied with conditions of the claim / Tribunal not satisfied Respondent established Applicant provided incorrect or incomplete information supporting her claim / Tribunal not satisfied Respondent established Applicant provided fraudulent information in support of claim / Held: no evidence Applicant committed fraud / Respondent not entitled to decline claim / Tribunal satisfied sum insured $19,800 set by Respondent / Claim allowed / Respondent ordered to pay Applicant $19,800.

  7. GM v SNS Ltd [2018] NZDT 1116 (26 September 2018) [PDF, 100 KB]

    Consumer Guarantees Act 1993 / Respondent repaired leak in Applicant’s hot water cylinder / Applicant paid original invoice in full / hot water cylinder leaking again one month later / Applicant seeks declaration of liability to be made / Held: no evidence first repair not carried out with reasonable care and skill / second leak in distinct area not connected with first leak’s repair / no evidence workmanship on first repair caused second leak / Respondent not responsible for leak / fee for second repair not unreasonable / claim dismissed / Applicant to pay second invoice of $290.95

  8. HLL Ltd v RO [2018] NZDT 1133 (6 July 2018) [PDF, 88 KB]

    Consumer Guarantees Act 1993 / Applicant carried out roofing work on building owned by Respondent / Respondent sought compensation for poor workmanship and damage to building / Applicant counterclaimed for amount outstanding / whether roofing work carried out with reasonable care and skill under s28 / whether failures substantial & if so, how much was owed under contract / Held: work did not comply with s28 as it was undertaken in a storm & was not completed to an adequate standard / failures substantial & resonable consumer test met / Respondent entitled to refund of labour & contribution to consequential loss / Applicant enitled to payment towards sums expended on material / Respondent ordered to pay $6,504.12 to Applicant / claim allowed

  9. FN v TMM Ltd & TM [2018] NZDT 1067 (6 July 2018) [PDF, 107 KB]

    Contract / passing of ownership / Contract and Commercial Law Act 2017 / Applicant advertised ice-cream machine on TradeMe / Respondent agreed to pay a non-refundable $500 deposit on machine and pay for transportation in order to inspect machine / parties agreed if machine passed inspection, Respondent would pay the remaining $6,500 for the machine / despite Applicant and Respondent’s agent damaged machine when loading it for inspection, machine taken to Respondent for inspection / due to damage, Respondent did not accept machine  / Applicant seeks remainder of purchase price and $180 for filing the claim with the Tribunal / Held: property in goods transfers on acceptance, per ss 144 and 146 of the Contracts and Commercial Law Act 2017 / parties agreed acceptance would occur if and when machine passed inspection /  / despite Respondent’s agent’s involvement in damage occurring to machine, risk passers with property, unless otherwise agreed, per s 148 / machine remained in Applicant’s r...

  10. GL v SOO Ltd [2018] NZDT 1093 (15 June 2018) [PDF, 116 KB]

    Consumer Guarantees Act 1993 / Applicant purchased a tent from Respondent to live in while new home built / minor defects in tent and size incorrectly stated on Respondent’s website / Applicant seeks to reject tent and receive a refund / no evidence that Applicant contributed to any damage to tent / Held: goods supplied by description are guaranteed to comply with that description / s 9, CGA / tent 23 per cent smaller than advertised / therefore, tent not compliant with description given and not of acceptable quality / as floor area of tent cannot be remedied, issue of whether tent defects were pre-existing or caused by Applicant does not need to be addressed for acceptable quality claim / insufficient evidence Applicant damaged tent after purchase / therefore, Applicant entitled to reject tent under s 20, CGA / claim allowed, Respondent ordered to refund $4850 to Applicant

  11. HK & KP v RPP Ltd [2018] NZDT 1133 (9 May 2018) [PDF, 74 KB]

    Contract / Building Act 2004 / Consumer Guarantees Act 1993 / Respondent installed cladding to Applicants’ home during its construction / Applicants claimed sealant used failed & required replacement / sealant used not the one specified in plans / whether respondnet breached performance obligation & if so, did that cause loss / Held: implied warranties under Building Act applied to work & work needed to comply with Building Code / sealant failed & Respondent in breach of implied warranties / loss related to remedial work to remove & replace sealant / Respondent ordered to pay Applicant $15, 000 / claim allowed.

  12. DC v T Ltd [2018] NZDT 1401 (7 May 2018) [PDF, 208 KB]

    Contract / Respondent company owned a number of planes and offered rides to the public / Applicant was responsible for providing required Quality Assurance / Applicant unpaid for some of his Quality Assurance work / Applicant claimed for Quality Assurance fees, materials purchased and legal fees /  Whether there was a contract between the Applicant and Respondent / If so, whether the contract had been breached and what damages were payable / Whether the Applicant purchased goods to the benefit of the Respondent / If so, whether the Respondent was required to pay for those goods / Whether the Applicant can recover his legal costs / Held: Binding contract between the Applicant and Respondent / Respondent breached contract / Applicant provided invoice for $2,500.00 which was unpaid / Applicant entitled to that amount from the Respondent / Applicant provided invoice for goods purchased for the Respondent / Applicant expended $6,184.24 of his own money to assist the Respondent / Would be un...

  13. GJG ltd v SQS Ltd [2018] NZDT 1072 (26 April 2018) [PDF, 290 KB]

    Breach of Contract / Fair Trading Act 1986 / Contract and Commercial Law Act 2017 / Applicant offered Respondent Facebook marketing package over uninvited phone call / Applicant assured Respondent that fee of $99 plus GST was all Respondent would pay “today” for “ad creation” / Respondent provided payment details / Applicant emailed twelve-month contract and “ad creation” to Respondent for approval, then  deducted two payments for the twelve-month period totalling $5,451.00 / Respondent claims only agreed to initial fee payment, claims full refund of second and third payments Held: while Respondent told only $99 plus GST fee would be charged “today”, Applicant intended to deducted $5,564.85 / misleading conduct / FTA, s 9 / breach of contract /Applicant acted without authority deducting more than the $99 plus GST / claim allowed, Applicant to refund the $5,451 to the Respondent

  14. FC v TX [2018] NZDT 1053 (23 April 2018) [PDF, 98 KB]

    Contract and Commercial Law Act 2017 / transfer of title / Applicant purchased motorbike from Respondent / bike had been stolen from its original owner and was sold to the Respondent / Police advised Applicant to return bike to its original owner/ Applicant claimed return of the purchase price, plus transport costs and filing fee / Held: bike stolen property / seller cannot pass on title to a good that he or she does not have / implied condition which entitles buyer to a refund and costs if seller does not have title / exceptions to rule did not apply / absence of conviction and  fact that Respondent had possession of goods did not affect the true owner’s rights / Respondent liable to refund purchase price of bike and cost of transporting it back to original owner, but not filing fee / Respondent ordered to pay Applicant $6,850.00

  15. FJ Ltd v TQ Ltd [2018] NZDT 1066 (20 April 2018) [PDF, 82 KB]

    Contract and Commercial Law Act 2017 / implied condition that goods will be reasonably fit for purpose / Applicant purchased a second-hand tyre for a light truck from Respondent / the tyre failed six weeks after installation / Held: tyre not reasonably fit for purpose / tyre was designed for a passenger car, not a light truck / Respondent liable for damages being the loss directly and naturally resulting from the breach of warranty / repair and towing costs / Respondent ordered to pay Applicant amount claimed of $769.25

  16. FI v TR Ltd [2018] NZDT 1065 (12 April 2018) [PDF, 85 KB]

    Contract / Applicant hired campervan from Respondent / Applicant paid for collision damage waiver / waiver meant excess could be waived under certain conditions / conditions required applicant to exercise reasonable care / Applicant drove campervan under beam that was lower than its height, causing damage / Respondent deducted excess / Applicant claimed waiver covered damage / Held:  Applicant failed to take reasonable care in driving vehicle / Applicant failed to notice clearance signs / Applicant lost right to be indemnified through terms and conditions of contract / claim dismissed

  17. FG v TT [2018] NZDT 1060 (9 March 2018) [PDF, 134 KB]

    Contract and Commercial Law Act 2017 / sale of goods / Respondent supplied grapevine rootstocks to Applicant / Applicant examined rootstocks after delivery during processing period/ Applicant rejected a number of rootstocks and invoiced Respondent for that amount / Respondent disputed timeframe for rejection / Applicant claimed invoiced amount, legal fees and interest / Respondent claimed rootstocks were not rejected within a reasonable time / Held: goods rejected within a reasonable time / reasonable timeframe for examining goods determined as processing period / given nature of goods and quantity supplied, reasonable for Applicant to examine goods over processing period  / no particular loss to Respondent as a result of being notified after delivery / no provision in contract for payment of legal fees / Respondent liable to pay part of invoiced amount as at date of notification, plus interest / Respondent ordered to pay $999.81 to applicant.

  18. GO v SSL Ltd [2017] NZDT 1147 (12 October 2017) [PDF, 108 KB]

    Consumer Guarantees Act 1993 / Respondent carpeted Applicant’s house / four years later, Applicant noticed worn area under stool and other bald patches / Applicant believed carpet defective / Respondent inspected site and sent carpet to be tested by New Zealand Wool Testing Authority / tests confirmed carpet twice as strong as NZ minimum standard / Respondent refused to replace carpet as damage caused by excessive wear and Applicant’s dog / Applicant argues a fault in ‘bonding delamination’ / claims full carpet replacement / Held: carpet of acceptable quality / damage caused by excessive use over four years and Applicant’s dog likely to have contributed to bald patches / no breach of guarantee of acceptable quality / claim dismissed

  19. FA & FAA v TZ & TZZ [2017] NZDT 1048 (18 July 2017) [PDF, 90 KB]

    Contract / Contractual Remedies Act 1979 (CRA) / Cancellation of contract / Applicants signed up for gym memberships at Respondent’s gym / Applicants stopped paying monthly fees and sought to cancel contract / guidelines booklet stated membership could not be cancelled if arrears were on the account / Respondent suspended access and invoiced Applicants  for membership fees and late fees / Applicants sought a declaration that they were not liable for fees because contract had been cancelled / Held: Respondent gave applicants insufficient notice of onerous term in guidelines booklet / term never became part of contract due to insufficient notice / applicants entitled to terminate membership despite being in arrears / Respondent not entitled to suspend access / contract did not provide for suspension / Respondent in breach of contract / Applicants entitled to cancel under CRA / Applicants ordered to pay fees for 10 days until suspension and one late payment fee

  20. EV v UE Ltd 2017 [NZDT] 1015 (1 June 2017) [PDF, 100 KB]

    Contract / Consumer Guarantees Act 1993 / Applicant purchased lounge suite from respondent / lounge suite sold “as is – no return available” at a discounted price / Applicant notified Respondent of a cracked beam / Respondent offered a “one-off frame repair, at no charge out of goodwill” / Applicant did not believe repair would remedy the issue /  Applicant claimed full refund / Held: lounge suite not of acceptable quality / cracked beam was a failure of substantial character / reasonable consumer fully acquainted with the nature of the failure would not have purchased the suite / Applicant entitled to reject goods and receive a full refund / claim allowed, Respondent ordered to pay Applicant $2,799 and Respondent to collect suite at its own expense.

  21. EX v UC [2017] NZDT 1011 (24 May 2017) [PDF, 20 KB]

    Consumer Guarantees Act 1993 / Applicants purchased a clothes dryer from Respondent with an extended warranty / dryer underwent repairs during warranty period / Applicant claimed dryer still in need of repair / Respondent’s agent inspected dryer and found no repair required / Applicant claimed dryer not durable / Applicant wished to reject the good and receive refund of purchase price, cost of  extended warranty and  Tribunals’ filing fee / Held: cause of failures not sufficiently established / Tribunal could not exclude  possibility of user issues / no breach of guarantee in terms of durability or fitness for purpose / no remedy under Consumer Guarantees Act 1993 available / claim dismissed

  22. EW Ltd v UD & UDD 2017 [NZDT] 1010 (17 May 2017) [PDF, 154 KB]

    Contract / Consumer Guarantees Act 1993 / Sale of Goods Act 1908 / Applicant purchased computer system and CCTV cameras from Respondent for its first shop / cameras in first shop did not work properly when reinstalled in Applicant’s second shop / Applicant examined system and purchased it for its second shop without raising any issues / Applicant claimed full refund on the basis that the functionality of the goods was not satisfactory and did not meet Applicant’s expectations / Held: insufficient evidence to prove goods were defective / no breach of guarantee under Consumer Guarantees Act 1993 / no breach of implied warranties under Sale of Goods Act 1908 / goods of merchantable quality and fit for the purpose it was intended / claim dismissed.

  23. FM Ltd v TN [2017] NZDT 1005 (26 April 2017) [PDF, 113 KB]

    Negligence / Respondent’s truck and trailer unit was stationary at a wide single lane intersection to turn left onto road / Applicant saw some space to the left of respondent’s truck and trailer unit, and drove into this, with the intention of also turning left / but, unable to proceed as Respondent’s vehicle obscuring his view / Respondent indicating left during this time / when Respondent began left turn, his vehicle collided with Applicant’s vehicle / Applicant seeking $15,000 toward costs of repairs / duty of care / Road User Rules 2.5, 2.6 and 2.8 / no evidence Respondent further to right than practicably necessary for turn / Applicant not engaged in passing manoeuvre as unable to proceed due to position of Respondent’s vehicle / even if able to keep moving, manoeuvre not one that could be made safely or without impeding vehicle with right of way / Held: Applicant placed his vehicle in harm’s way in an unusual and unsafe manoeuvre / Applicant had not driven with the care expected ...