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  1. DL Ltd v VO [2016] NZDT 952 (17 June 2016) [PDF, 88 KB]

    Contract / Credit Contracts and Consumer Finance Act 2003 / Credit (Repossession) Act 1997 (C(R)A) / Respondent took out loan from Applicant of $8598 to purchase motor vehicle / loan secured against motor vehicle / Respondent was to pay $108.53 under consumer credit agreement / Respondent stopped making payments / Applicant repossessed and sold vehicle / Applicant claims $6,936.70 for shortfall following vehicle sale / Held: consumer credit agreement valid, can be enforced and was breached by Respondent / Applicant used all reasonable efforts to obtain best price for vehicle as required under C(R)A / claim allowed, Respondent ordered to pay Applicant $6,649.20

  2. DZ v VA, VAV Ltd & VAVU Ltd [2016] NZDT 921 (9 June 2016) [PDF, 86 KB]

    Contract / Consumer Guarantees Act 1993 (CGA) / Applicant arranged flights through the second and third Respondents / third Respondent disallowed Applicant to travel / second Respondent deducted cancellation fees and refunded balance to Applicant / Applicant claimed refund of fees deducted by second Respondent / Held: third Respondent did not provide its services to Applicant with reasonable skill and care / Applicant entitled to cancel contract with third Respondent because failure could not be remedied / third Respondent liable to pay Applicant damages in compensation / Applicant suffered consequential loss from third Respondent’s breach of the CGA which was the amount charged for second Respondent’s cancellation fees / claim allowed, third Respondent ordered to pay Applicant $1,550.

  3. DW v VD [2016] NZDT 914 (11 May 2016) [PDF, 154 KB]

    Contract / Contractual Remedies Act 1979 / Applicant purchased a boat from Respondent without inspecting it or performing a sea test / boat had running issues and underwent repairs / Applicant claimed $15,000 on basis of misrepresentation of boat condition and fittings / Held: winch condition of boat misrepresented in advertisement by Respondent / condition of bilge pump misrepresented in advertisement / age of GPS fish finder misrepresented / no other misrepresentations found / caveat emptor, buyer beware principle applies / statements made after contract are not representations / Applicant’s claim brought six years after discovery of problems / Applicant only succeed in parts of claim that amount to misrepresentation / claim allowed, Respondent ordered to pay Applicant $2866.55.

  4. EG & EGE v UT & UTU [2016] NZDT 949 (21 April 2016) [PDF, 81 KB]

    Contract / Applicants purchased a property from Respondents / greywater was found to be discharging onto Applicants’ property / an investigation revealed septic system began overflowing when blocking plate removed from pipes / Applicants carried out extensive remedial and replacement work / Applicants claimed $15,000.00 from Respondents for their non-disclosure of the issue / Held: Respondent had no issues with the septic system since mid-1970s so had nothing to disclose when asked / no evidence to prove any problem occurred prior to the one the Applicant’s experienced / no other basis for claim / claim dismissed.

  5. K&B Partnership v JC [2016] NZDT 1345 (14 April 2016) [PDF, 184 KB]

    Compensation / Conversion / Respondent shot animal on Applicant’s land / Applicant claimed $15,000 compensation from the Respondent for the animal it owned / Applicants run an animal park in accordance with the Wild Animal Control Act 1977 / Evidence of where animal shot produced by both parties / Tribunal not satisfied by evidence from Respondent that animal was not shot on Applicant’s land / Held: animal most probably shot on Applicant’s land / Claim allowed / Respondent ordered to pay $15,000

  6. DK v VP Ltd & VPV [2016] NZDT 944 (6 April 2016) [PDF, 86 KB]

    Contract / Consumer Guarantees Act 1993 (CGA), ss 32 and 43 / Applicant left car at Respondent’s airport parking facility / employee damaged car while moving it / damage repaired at a cost of $2,275.16 by Applicant’s insurer / Applicant and Applicant’s insurer claim for that amount / Held: Applicant meets definition of consumer under CGA / Respondent’s terms and conditions do not exclude liability as employee was driving the car and Respondent cannot contract out of CGA, under s 43 / driving is an integral part of Respondent’s service and crashing the car is a failure of reasonable care and skill except in extraordinary circumstances / evidence not able to establish any extraordinary circumstances / Applicants entitled to remedy under s 32, CGA / claim allowed, Respondent ordered to pay Applicant $2,275.16

  7. DY & DYD v VB [2016] NZDT 941 (1 April 2016) [PDF, 128 KB]

    Application for rehearing out of time / parties had 28 days after original hearing to file rehearing application / Tribunal received Respondent’s application six weeks out of time / Held: reason for delay alone would not prevent rehearing / Respondent had enough notice to produce evidence before original hearing / would be an unreasonable burden on Applicants to overturn original decision after full hearing / insufficient preparation for hearing not grounds to have matter reopened / leave to apply for rehearing out of time declined.

  8. DT v VG [2016] NZDT 939 (23 March 2016) [PDF, 125 KB]

    Negligence / car collision / Applicant and Respondent had a side-on collision as Respondent changed lanes to the left, then came back to the right, colliding with Applicant’s vehicle / Held: Respondent fully moved into left lane as damage to Applicant’s car extends the entire left side which is not possible to occur if both vehicles are partially occupying same lane / Respondent liable in negligence for damage to Applicant’s car as did not ensure it was safe to change lanes back to the right / Applicant did not contribute to the impact / claim allowed, Respondent ordered to pay Applicant $4,606.35 for repair and rental car costs

  9. CY-Ltd-v-XB-and-XBX-2016-892-21-March-2016 [PDF, 80 KB]

    Contract / Credit Contract and Consumer Finance Act 2003 (CCCFA) / sale and purchase of land / Respondents stopped making payments for loan relating to purchase / Applicant claims amount outstanding / HELD: Tribunal found that Applicant is a creditor and that the agreement between the parties is a consumer credit contract under CCCFA / however, as Applicant did not comply with disclosure provisions under CCCFA, it cannot enforce consumer credit agreement / also, Applicant might not be registered as a financial service provider and may not be a member of any approved dispute resolution scheme / claim dismissed

  10. CP Ltd v XL Ltd 2016 NZDT 906 (16 March 2016) [PDF, 123 KB]

    Contract / sale and purchase of business / while restaurant equipment included on chattels list, equipment required to run restaurant not included / Applicant’s claim reduced to maximum amount claimable in Tribunal for one year’s hire of equipment not provided / Respondent counterclaimed for unpaid balance of stock-in-trade / Held: Respondent breached contract by failing to include all assets used to run business / while Applicant required to check and approve equipment, Applicant did not fail to perform due diligence / Applicant’s claim not challenged, Respondent’s counterclaim payable / claim and counter-claim allowed, Respondent to pay Applicant $12,522.69

  11. CZ-v-XA-2016-NZDT-894-25-February-2016 [PDF, 68 KB]

    Negligence / car collision / Land Transport (RoadUser) Rule 2004, r 7.2 / Applicant’s insurance company claimed againstRespondent for repairs / HELD: Respondent created hazard and caused the collisionby opening car door / therefore, Tribunal found Respondent was negligent havingbreached duty of care owed to Applicant / repair costs quoted and actualrepairs undertaken consistent with damage / claim allowed, Respondent orderedto pay insurance company $1,708.72

  12. SR v GI [2016] NZDT 1070 (17 February 2016) [PDF, 274 KB]

    SR v GI [2016] NZDT 1070 (17 February 2016)Contract / two separate disputes / parties friends for many years first dispute / Respondent offered to take Applicant’s coffee machine panels along with the Respondent’s own panels to be polished / Applicant gave Respondent $450 in cash to cover both sets of panels, on understanding Respondent would pay back $200 / Respondent took panels to second company to polish after first company damaged one / second company charged $250 / Applicant claims Respondent kept the $450 / Respondent claims Applicant told to deduct coffee machine panel money from proceeds after Applicant sold generator on Respondent’s behalf / second dispute / Applicant gave used Suzuki RM250 2008 factory plastics to Respondent so Respondent could sell motorcycle / claims Respondent promised to replace plastics when second motorcycle returned from workshop / Respondent claims plastics were given in return for work done on Applicant’s motorcycle / Applicant claims $970 for both ...

  13. EC & ECE v UX Ltd [2016] NZDT 895 (12 February 2016) [PDF, 86 KB]

    Contract / Consumer Guarantees Act 1993 / Applicant engaged Respondent to replace existing grout in shower / nickel shower drain was scratched and first grout failed / Respondent removed and replaced it / second scratch made / Respondent denied fault for scratch / Applicant claimed $6000 for full replacement of shower drain and regrouting, and claimed remedial work was inadequate / Held: both scratches caused by Respondent / scratches constitute a failure of reasonable care and skill / insufficient evidence to show remedial work was not of acceptable quality / it is appropriate for another supplier to replace the shower drain / another grouting job will also be required / claim allowed, Respondent ordered to pay Applicant $600.00.

  14. DJ v VQ Ltd [2016] NZDT 897 (12 February 2016) [PDF, 22 KB]

    Contract / Consumer Guarantees Act 1993 / Applicant engaged Respondent to hydro-seed lawn for $1,300 / grass was not growing well several weeks later / Applicant claims fence marked during spraying and claims full refund of $1,300 / Held: Applicant failed to establish evidence that Respondent’s service not carried out with reasonable care and skill / Respondent did not make undertakings to provide ongoing lawn maintenance and lawn’s ultimate health depends on its ongoing care and watering / Applicant’s evidence unable to prove claims / claim dismissed

  15. DS v VH Ltd [2016] NZDT 898 (11 February 2016) [PDF, 24 KB]

    Contract / Applicant wanted to purchase a car from Respondent to convert to taxi / parties made written and verbal agreements that Respondents would fix some issues with the car and Applicant would purchase it for $21,000 / Respondents would repay $1,000 deposit if car could not be converted / Applicant asked more questions about car after agreement made, was not satisfied with answers and sent an email to cancel order / Applicant claims for refund of deposit / Held: conditional contract was formed when deposit was paid and handwritten document was signed / Applicant was only entitled to cancel contract if conditions recorded on written agreement were not met / Applicant breached contract by invalid cancellation / deposit only refundable if contract terms not met / Respondent entitled to retain deposit / claim dismissed.

  16. FP v TK [2016] NZDT 1044 (20 January 2016) [PDF, 110 KB]

    Insurance / negligence / three-car collision / Applicant stopped behind third-party vehicle / Respondent drove into back of Applicant’s vehicle causing Applicant to collide with vehicle in front / Applicant claiming $15,000 for damage to front and back of vehicle / Respondent claimed Applicant had already crashed into rear of front vehicle before Respondent hit from behind / Respondent argues that full frontal damage attributable to first impact / Held: Respondent caused at least $15,000 worth of damage even if two separate impacts were not proven / Respondent to pay $15,000 / claim allowed

  17. DR v VI Ltd [2015] NZDT 877 (22 December 2015) [PDF, 119 KB]

    Contract / disagreement over invoice cost / Applicant hired Respondent to install hot water cylinder and change pipes to a high-pressure system / Respondent sent invoice for $1,298.20 / Applicant did not pay and seeks declaration that he is only liable to pay $700 / Held: law of contact provides for a party to pay for services performed under contract / Applicant liable to pay Respondent’s invoice in full / Respondent performed service Applicant contracted them to perform / Applicant did not provide sufficient evidence to prove invoice not justified / claim dismissed, Applicant to pay full invoice of $1,298.20 to Respondent

  18. EB v UY [2015] NDT 867 (11 December 2015) [PDF, 81 KB]

    Contract / Consumer Guarantees Act 1993 (CGA) / Respondent performed renovation work on Applicant’s bathroom / several problems found with bathroom / Respondent performed remedial work / independent tile and waterproofing consultant advised applicant shower needed to be rebuilt / Applicant claims $1966.83 for remedial costs / Held: Respondent did not perform work with reasonable care and skill / finished product not of acceptable quality / Respondent handyman not tiler but still bound to meet statutory obligations towards customer under CGA / attempted remedies by Respondent unsuccessful / Applicant entitled to have work done by another supplier and recover costs from Respondent / Applicant also entitled to recover costs of independent inspection and report / claim allowed, Respondent ordered to pay Applicant remedial costs of $1966.83.

  19. FB v TY & TYY [2015] NZDT 1049 (10 December 2015) [PDF, 159 KB]

    Consumer Guarantees Act 1993 (CGA) / Applicant purchased truck cab and chassis from first Respondent which included mechanical breakdown insurance (MBI) / first Respondent not authorised by second Respondent (insurer) to issue MBI for that type of vehicle / insurer cancelled insurance policy and refunded premium / ABS control unit failed and was replaced / Applicant previously brought a claim against first Respondent in Motor Vehicle Disputes Tribunal (MVDT) / Applicant claimed damages against first and second respondent  for breach of CGA and loss of cover / Held: matter should not be relitigated / issues in dispute in earlier proceedings between same parties cannot be the subject of proceedings in the Tribunal / issues raised in MVDT proceedings essentially the same / first Respondent had apparent authority to act on insurer’s behalf and approve insurance / first Respondent failed to take adequate care in supplying MBI services and provide MBI policy fit for Applicant’s purpose / ins...

  20. DI v VR Ltd [2015] NZDT 865 (10 December 2015) [PDF, 126 KB]

    Contract / Consumer Guarantees Act 1993 (CGA) / guarantee of reasonable care and skill / Applicant brought velvet boots to Respondent for resoling / when returned, Applicant noticed each boot was damaged and notified Respondent / Respondent undertook repair but left boots in worse state / Applicant claims refund for re-soling, at $35, and cost of replacement boots, at $700, plus Tribunal filing fee / Held: Respondent breached CGA guarantee of providing service with reasonable care and skill as damage was caused during course of service provided / Applicant entitled to statutory remedies / s 32(b) and (c), CGA / Applicant entitled to reduction in value of service due to failure below price paid and any reasonably foreseeable consequential losses / reduction in value of service is its entire value of $35 due to serious nature of damage / given extent of damage, only remedy available is replacement of boots / Tribunal filing fee cannot be awarded / claim allowed, Respondent ordered to pay...

  21. HJJ Ltd v RQ [2015] NZDT 1033 (26 November 2015) [PDF, 109 KB]

    Contracts Enforcement Act 1956 / Applicant a debt collection agency  which claimed Respondent signed a personal guarantee for debts owing to one of its companies / Applicant’s company in liquidation so debt assigned to Applicant / whether guarantee enforceable & if not, whether Tribunal can & should rectify it / Held: customer update form signed by Respondent unenforceable as it did not identify principal debtor, or only identified one that was no longer in existence / Tribunal has jurisdiction to rectify defective guarantee but Tribunal should not exercise discretion due to significant delay in filing claim / other factors preventing exercise of discretion included Applicant’s acceptance of assignment & failure to bring evidence of it & carelessness of using defective form / Tribunal declined to make order that guarantee be rectified / claim dismissed.

  22. EI v UR Ltd [2015] NZDT 838 (29 October 2015) [PDF, 112 KB]

    Bailment / Applicant left car in Respondent’s workshop overnight / the workshop burnt down and Applicant’s car was damaged / Applicant claimed Respondent was liable to repair the car / Held: Respondent not at fault and damage occurred despite taking all reasonable precautions / evidence shows the cause of the fire was through arson / Respondent’s non-replacement of the workshop security cameras after having been stolen a week earlier not sufficient for finding fault for the fire / Applicant could have arranged insurance cover on the car to guard against this type of risk / claim dismissed.

  23. CV-v-XE-2015-NZDT-850-13-October-2015 [PDF, 68 KB]

    Negligence / car collision / Land Transport (RoadUser) Rule 2004, r 5.9 / Applicant and Respondent not insured / Applicantclaimed costs for his car that was written off and transport costs / HELD:Respondent failed to stop his vehicle / therefore, Tribunal found Respondentwas negligent having breached duty of care owed to Applicant / claim allowed,Respondent ordered to pay Applicant $2,350 being the pre-accident value of carfixed by Tribunal / no evidence produced as to transport costs

  24. GS v SHH & HSG [2015] NZDT 1045 (30 September 2015) [PDF, 105 KB]

    Negligence / Applicant involved in car crash / applicant claimed crash caused by fuel spill & respondents responsible for not blocking road & cleaning it up promptly / alleged further damage caused to car when unloading it from respondent’s tow truck / applicant claimed damages  for damage to car, consequential losses & costs / whether respondents negligent, & if so , what sum payable / Held: respondents had a duty of care to take adequate precautions to prevent damage to other vehicles & respond promptly / no evidence respondent did not respond promptly / response time reasonable in the circumstances / resondents not lible for applicant’s crash / insufficient evidence respondent negligent in handling vehicle causing further damage / claim dismissed

  25. EJ v UQ Ltd [2015] NZDT 834 (29 September 2015) [PDF, 91 KB]

    Contract / Consumer Guarantees Act 1993 / Applicant purchased a Jeep second hand which was covered by the balance of a 3-year manufacturer’s warranty / Respondent was the local authorised service repair centre for Jeep and performed 27 warranty claims for Applicant without cost to Applicant / Applicant claimed $10,887.51 from Respondent because Applicant was unhappy with the repairs / Held: no evidence to establish that the repairs performed by the Respondent failed / no evidence that wear and tear items should have been covered by a warranty claim / no failures established so nothing was recoverable / claim dismissed.