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1. ES v D Ltd [2024] NZDT 370 (31 May 2024) [pdf, 176 KB]

   ...(Disputes Tribunal Act 1988) ORDER OF DISPUTES TRIBUNAL [2024] NZDT 370 APPLICANT ES RESPONDENT D Ltd The Tribunal orders: D Ltd is to pay the sum of $690.00 to ES on or before 17 June 2024. Reasons: 1. On 23 December 2023, ES (the consumer) purchased a massage chair from D Ltd (the supplier) for $4,090.00 through credit card financing with an initial deposit of $690.00 charged to his card. Later that evening, he realised that the chair might not fit through...

2. LL v KE [2024] NZDT 610 (16 July 2024) [pdf, 135 KB]

   CI0301_CIV_DCDT_Order Page 1 of 4 (Disputes Tribunal Act 1988) ORDER OF DISPUTES TRIBUNAL [2024] NZDT 610 APPLICANT LL RESPONDENT KE The Tribunal orders: The claim is dismissed. Reasons 1. On 24 August 2023 SE and KE sold a [campervan] to LL for $12,000.00. LL later found various problems with the van and claims $8,157.00 from SE and KE made up as follows: a. Panel beating $ 4,128.00 b. Leaks (engine oil and coolant) $...

3. READT annual report 2024 [pdf, 263 KB]

   ...http://www.justice.govt.nz/tribunals/%20real-estate-agents/ 6 I thank all these officers for their outstanding support of the Tribunal. The day to day operational support and research services are in the hands of a high performing and professional team. 2023/2024 FISCAL YEAR INFORMATION Membership The Tribunal comprises: Date of first appointment Date of expiry of warrant David James Plunkett (chair) 3 September 2021 2 September 2026 Catherine Ann Sandeli...

4. XL v D Ltd [2024] NZDT 466 (7 June 2024) [pdf, 178 KB]

   ...(Disputes Tribunal Act 1988) ORDER OF DISPUTES TRIBUNAL [2024] NZDT 466 APPLICANT XL RESPONDENT D Ltd The Tribunal orders: The claim is dismissed. Reasons 1. XL hired a truck from D Ltd trading as IJ in December 2023, selecting the ‘Q’ insurance option. When he returned the truck after the hire, the IJ staff member pointed out damage high on the side panel of the truck near the roof, and advised XL that the $0 insurance excess for Q cover did not...

5. DF v QT [2024] NZDT 474 (11 June 2024) [pdf, 101 KB]

   ...QT are neighbours. DF is a permanent resident in [Town]. She and her husband have lived at [address 1] for many years. QT and EJ own [address 2]. They purchased the property several years ago and use it as a holiday home. 2. Until February 2023 there was a boundary fence between the properties. DF built all the boundary fences around her property approximately twenty years ago. They were close-boarded fences, and they were in good condition until [the storm] struck. The fences w...

6. B Ltd v M Ltd [2024] NZDT 482 (17 May 2024) [pdf, 176 KB]

   ...The Tribunal orders: M Ltd is to pay the sum of $10,863.00 to B Ltd on or before 31 May 2024. Reasons: 1. This dispute arises apparently as a result of email hacking, more formally known as business email compromise (BEC) fraud. On 14 August 2023, B Ltd issued an invoice to M Ltd for $24,725.00 for demolition work, due on 28 August. The invoice was emailed to M Ltd via [accounting software]’s messaging service. The accompanying message stated, “Please note our bank details have...

7. LG v G Ltd [2024] NZDT 411 (28 May 2024) [pdf, 130 KB]

   ...with the boat [OG] will fix what we agree on to be satisfactory or a full refund of $5,000 is applicable within 48 hours of [LG] viewing.” 2. The boat arrived later than originally anticipated. LG viewed the boat with his partner on 19 December 2023 and decided that it was not what they wanted. He advised OG in an email that he would not purchase the boat and requested a refund. OG said the deposit was non-refundable. LG claimed to be refunded his deposit. 3. The issues to be de...

8. XM v MK & NK [2024] NZDT 559 (5 August 2024) [pdf, 99 KB]

   ...strongly he never attempted to reverse the payment until April when NK was causing access problems. 6. MK states what XM says is correct and is between the brothers and should never have impacted XM. He states he and NK discussed selling in October 2023 and he knew NK was reluctant to sell the boat. He states he offered for NK to buy him out but NK could not because he could not raise a loan. MK states NK was well aware the boat was being sold because he messaged him on 22 February 202...

9. MQ v N Inc [2024] NZDT 526 (26 July 2024) [pdf, 207 KB]

   ...(Disputes Tribunal Act 1988) ORDER OF DISPUTES TRIBUNAL [2024] NZDT 526 APPLICANT MQ RESPONDENT N Inc The Tribunal orders: N Inc is to pay MQ $106.00 within 30 days of the date of this order. Reasons: 1. In June 2023, MQ entered into an agreement with N Inc to hire their premises for her son’s 21st birthday. 2. After the event, MQ advised N Inc that she was unhappy with several things on the night of the birthday. She claims that the drin...

10. GM v D Ltd [2024] NZDT 583 (13 September 2024) [pdf, 194 KB]

    ...(Disputes Tribunal Act 1988) ORDER OF DISPUTES TRIBUNAL [2024] NZDT 583 APPLICANT GM RESPONDENT D Ltd The Tribunal orders: The claim is dismissed. Reasons 1. GM purchased a [dress] from D Ltd in October 2023. She wore the dress for a very short time and noticed a significant tear along a seam. She informed D Ltd and the dress was replaced along with a $100 voucher. 2. The replacement dress arrived in January 2024 and was removed from its pac...