LCRO 173/2022 JV v QR (6 May 2024) [pdf, 183 KB]
...[66] I consider it unfortunate that this matter has gone through a complaint and then a review process over a two-year period without there being any such prior discussion. I am mindful of the comment made in the respondent’s letter of 3 March 2023 that “this seems to be a matter that could be resolved by further discussion between the parties if the explanations previously given and the explanations above are accepted”. It would perhaps not have been a giant leap for the part...