Communication Assistance Quality Framework FINAL [pdf, 3.6 MB]
...Trauma and anxiety can impact a person’s ability to understand what is being asked and to communicate well verbally in a stressful situation such as a courtroom. Misunderstanding can lead to unjust outcomes. Communication assistance is one of the services available during a court proceeding to enable effective participation and access to justice. Communication Assistants (CAs) are specialists and they can assist defendants or witnesses whose communication vulnerabilities are such th...