FV v UE Ltd [2022] NZDT 140 (1 September 2022) [pdf, 179 KB]
...In August 2021 it developed a fault with the heating. FV approached UE Ltd, as that was where she recalled having purchased it. UE Ltd did not have any record of the purchase but, after some discussion, agreed to replace it. A few months later the new dryer developed a problem with heating, and FV contacted UE Ltd again, requesting a refund. Again, there was confusion and discussion over whether FV had purchased the original from UE Ltd and whether the second dryer would be repaired or ref...