GT Ltd v SX & TX & EN Ltd [2022] NZDT 49 (27 January 2022) [pdf, 122 KB]
...The workshop was not responding to the applicant’s emails initially, because they were going to junk mail. The workshop needs to bear the responsibility for this communication problem: a business should ensure it can receive responses from email addresses it sends invoices to and cannot simply blame its junk mail protocols. 11. I find it likely that the applicant suffered some real inconvenience as a result of the Polaris being detained, given the vehicle had been purchased new quite...