OL v RY LCRO 261/14 (16 March 2016) [pdf, 185 KB]
...compensation for anxiety and distress where it can be shown to have occurred. [18] The LCRO went on to say:9 There is, however, no punitive element to an award of damages for anxiety and distress. Such an award is entirely compensatory: Air New Zealand Limited v Johnston [1992] 1 NZLR 159 (CA). Such orders should also be modest in nature. [19] In that case the LCRO ordered the lawyer to pay the complainants the sum of $1,200 as compensation for the stress and anxiety suffered b...